How to claim free shipping on your first purchase

From Your Desktop

When you are in the check out area;

• Put the code FIRST in the Promotion Code box.
• Click the Apply button.

Using A Mobile Device

Click on Show order summary

An Important Notice Regarding Courier Deliveries

As at 5:00am 24th March 2020.

Courier Post have advised us that they will do everything possible to keep New Zealand moving but will need to prioritise essential deliveries (blood, medical supplies, food & essential home items for example). They will do everything that they can to maintain service levels but do expect significant disruption.

Once your package enters the Courier Post network, please follow its progress using the tracking number sent to you with your shipping confirmation email.

We will respond to your requests for delivery updates. However, we will not able to get call Courier Post to investigate any delivery issues.

In placing your order, you understand the potential for delayed or non-delivery of your coffee. This may include your package not getting delivered until the end of the Level 4 Lockdown period.

To put it simply, we will operate on a best efforts’ basis and in good faith as we have always done. All orders will be accepted and dispatched on a Buyer Beware basis.

Free Shipping On Your First Purchase

No minimum order quantity.

Simply add the promotion code FIRST when you check out. Click here to see how to do it.

Free Shipping On Compostable Sampler Packs

Grab this introductory offer while it lasts!

Free shipping to the Auckland area when you order 40 capsules or more.

Live in greater Auckland? Here's a great offer for your next purchase.

Free Shipping Across All NZ When You Purchase 120 Capsules

Free shipping starts when you purchase 120 capsules or more.

Choose any mix of blends or flavours. 60 capsules start from around $30 for regular capsules and $39 for Compostables.

Free Shipping is automatically applied to your order when you check out. 

Shipping Fees For Orders Under 120 Capsules 

Metro Areas: Auckland $5.00, North Island $5.50, South Island $7.50

Rural Delivery Areas: Auckland $7.50, North Island $9.50, South Island $11.00

Shipping Guidelines

Your order is packed immediately and dispatched on the next Courier Post pick up.

We'll email you as soon as your coffee is on its way.

For Auckland and Whangarei please allow one business day for delivery.

For North Island allow 1-2 business days.

For South Island it'll take up to three business days.

Allow an extra 1-3 days for Rural Delivery.

We monitor each delivery and will email you if there are any delays.

It's easy to keep up Up to date. Whether it's Coffee Reminders, Loyalty Tiers or the lastest news we'll make sure that you are well informed.

You can opt in or opt out each time that you shop.

Simply click the blue box highlighted below and make sure it has a tick in it.

Setting up Parcel Collect or sending a gift to a friend - it's easy to add a new address.

When You Are Checking Out

Click the drop down arrow in the first line of your shipping address.

Select "New Address" and add the details.

When You Log In To Your Account

Your default address is at the bottom left of your account page

Select View Addresses

Then the big red Add A New Address button

Add your new address details

Certification

To be a truly worthwhile solution, it's important that our compostable capsules meet the globally accepted certification standards.

All components of our capsule are certified Biodegradable, Compostable (industrial composting) and Biobased by TUV Austria.

Our capsules comply with the OK BIOBASED and OK COMPOST certifications awarded by TÜV Austria / Vincotte as a finished product.

Our capsule is also Aluminium-free; Bisphenol A-free and all components meet all food safety regulations.

Industrial Composting

Bio-Based

Certification by the Australian Bioplastics Association

Our capsules are certified compostable by the Australian Bioplastics Association under Australian Standard 4736-2006.