When you are in the check out area;
Click on Show order summary
Put the code FIRST in the Promotion Code box.
As at 5:00am 24th March 2020.
Courier Post have advised us that they will do everything possible to keep New Zealand moving but will need to prioritise essential deliveries (blood, medical supplies, food & essential home items for example). They will do everything that they can to maintain service levels but do expect significant disruption.
Once your package enters the Courier Post network, please follow its progress using the tracking number sent to you with your shipping confirmation email.
We will respond to your requests for delivery updates. However, we will not able to get call Courier Post to investigate any delivery issues.
In placing your order, you understand the potential for delayed or non-delivery of your coffee. This may include your package not getting delivered until the end of the Level 4 Lockdown period.
To put it simply, we will operate on a best efforts’ basis and in good faith as we have always done. All orders will be accepted and dispatched on a Buyer Beware basis.
No minimum order quantity.
Simply add the promotion code FIRST when you check out. Click here to see how to do it.
Grab this introductory offer while it lasts!
Live in greater Auckland? Here's a great offer for your next purchase.
Free shipping starts when you purchase 120 capsules or more.
Choose any mix of blends or flavours. 60 capsules start from around $30 for regular capsules and $39 for Compostables.
Free Shipping is automatically applied to your order when you check out.
Metro Areas: Auckland $5.00, North Island $5.50, South Island $7.50
Rural Delivery Areas: Auckland $7.50, North Island $9.50, South Island $11.00
Your order is packed immediately and dispatched on the next Courier Post pick up.
We'll email you as soon as your coffee is on its way.
For Auckland and Whangarei please allow one business day for delivery.
For North Island allow 1-2 business days.
For South Island it'll take up to three business days.
Allow an extra 1-3 days for Rural Delivery.
We monitor each delivery and will email you if there are any delays.
It's easy to keep up Up to date. Whether it's Coffee Reminders, Loyalty Tiers or the lastest news we'll make sure that you are well informed.
You can opt in or opt out each time that you shop.
Simply click the blue box highlighted below and make sure it has a tick in it.
Setting up Parcel Collect or sending a gift to a friend - it's easy to add a new address.
Click the drop down arrow in the first line of your shipping address.
Select "New Address" and add the details.
Your default address is at the bottom left of your account page
Select View Addresses
Then the big red Add A New Address button
Add your new address details
To be a truly worthwhile solution, it's important that our compostable capsules meet the globally accepted certification standards.
All components of our capsule are certified Biodegradable, Compostable (industrial composting) and Biobased by TUV Austria.
Our capsules comply with the OK BIOBASED and OK COMPOST certifications awarded by TÜV Austria / Vincotte as a finished product.
Our capsule is also Aluminium-free; Bisphenol A-free and all components meet all food safety regulations.
Our capsules are certified compostable by the Australian Bioplastics Association under Australian Standard 4736-2006.
If you have previously purchased a Return & Recycle ticket then you can return your used pods right up to the end of 2019.
For more information on the new Compostables Capsules click here.
You can read more details on the new Courier & Compost system here.
We can all be very proud of the achievements of the Return & Recycle programme. For over three years it has diverted your used capsules from landfill and into practical use.
The introduction of our new Compostable Capsule technology - that keeps your coffee fresh and performs just as well as the regular plastic capsules - means that the time to change is now.
We extend a hearty congratulations and thanks to all who have participated in the Return & Recycle programme. Well done!
Patrick & Louise
Our unique coffee capsule recycling option is performed right here, in NZ. Designed to be a simple, practical system, it is just as easy as throwing your coffee pods in the bin – just a different bin. When you have finished with your Nespresso® compatible recyclable coffee capsules, simply place your pods in the courier bag provided and send everything back to us via Courier Post. We then get right on with the pod recycling process and helping you do a good thing for New Zealand.
The decision to recycle your pods is a matter of personal choice. That's why we offer it as an option on our Shop page. After your first purchase the option to recycle will pop up as a reminder when you check out.
It's simple! When you opt to Return and Recycle we ask you to pay a contribution towards a prepaid return courier ticket that we send to you with your order. That starts from as little as $5.50 for people in the Auckland metropolitan area.
We charge for the Return part of our recycle option to reflect the true cost of shipping. We'll definitely keep doing the Recycle bit as a free service because we believe that it is important for businesses to take responsibility for their packaging.
Our Nespresso compatible coffee capsule recycling service provides a legitimate recycling solution for Kiwis who are looking to minimise their environmental impact.
We process as much as possible of what we send to you for reuse or recycling.
We are trying to create a commercial product from the lightweight bricks that we manufacture. At the moment they are in a weather testing phase. We need to know the plastic composition that makes up our bricks for the results of the test to be valid. This is the reason why we can only recycle our capsules.
Getting started with recycling your capsules is as simple as selecting the Return and Recycle option when you check out.
You can read more details about the process on the Return and Recycle product page.