Frequently Asked Questions

What is the story behind Coffee Capsules 2U?

Our mission at Coffee Capsules 2U is to be New Zealand's choice as the alternative capsule to Nespresso®. So how do we do it?

  • We offer good quality coffee roasted and packed by one of the leading capsule suppliers in Australia.
  • We use the latest capsule technology that is compatible with all Nespresso® machines.
  • We keep costs low so that you benefit from a good price (like 50 cents per capsule!).
  • We back that up with speedy and personalised service.
  • With Return and Recycle we give you the option to send your capsules back to us so that we can keep them out of landfill.

Is your coffee good quality?

Absolutely. Our blends are developed and roasted by artisan coffee roasters in Australia using coffee sourced from established coffee growing regions around the world.

The coffee roasting and capsule packaging machines are in the same building. Our suppliers use industry leading technology to ensure your coffee is as fresh as possible.

How can you sell the coffee at such a good price?

Coffee Capsules 2U is a leading online capsule supplier in Australia. We take advantage of their purchasing power.

We are proud to be a small Kiwi businessWe keep things simple and we don't pass on unnecessary costs to you.

We've proven that your coffee doesn't need a lot of cost wrapped around it to taste good.

    What makes your capsules so good?

    In June 2017 we upgraded our capsules to the latest technology. We offer the best available Nespresso® compatible coffee capsule on the market from one of the leading manufacturers in the southern hemisphere.

    Will the capsules work in my machine?

    If your machine works with Nespresso® capsules then our capsules will work too.

    As part of the manufacturing process our capsules are vigorously tested using Nespresso® machines.

    Are your capsules recyclable?

    Yes, using our Return and Recycle option. You can opt to send your capsules back to us and we'll make sure that nothing goes to landfill. 

    All you have to pay is the cost of the return courier ticket from where you live in New Zealand.

    Can I drop my used capsules off in Warkworth?

    Absolutely. There is a bin at Central Landscape Supplies, 25 Morrison Drive in Warkworth industrial area.

    We'll collect your capsules from there and add them to our recycling process.

    How fast is your delivery?

    We'll get your coffee on its way as soon as possible. We pack your coffee on the day we receive your order. Rohit and Bonnie from Courier Post do a morning and afternoon pick up every weekday.

    If you are in metro North Island we will generally have your order to you next day. Allow two days for rural delivery and three days for South Island.

    Can I leave the courier special instructions where to leave my coffee?

    Yes. Just reply to your order confirmation email and we'll add them to the courier ticket.

    I liked my coffee. How do I tell my friends?

    Please write a review on our Facebook page.

    You can also email Patrick directly or use the Contact Us page. We love to read your feedback and we'll post it on our testimonial page anonymously.

    Shipping Fee Guide

    Free shipping on your first purchase. No minimum quantity.

    Free shipping on all orders of 120 capsules or more.

    New Zealand wide shipping rates for orders under 120 capsules;

    Metro Areas: Auckland $5.00, North Island $5.50, South Island $7.50

    Rural Areas: Auckland $7.50, North Island $9.50, South Island $11.00

    For Warkworth locals

    Warkworth Metro and collect from the Warkworth Butchery: Free

    Sandspit, Snells, Algies, Matakana, Pt Wells, Omaha, Leigh: $5.00

    Rural Addresses: $7.50