Compostable FAQ

Can I throw the new compostable capsules into my compost at home?

No, unfortunately not. These capsules are industrial compost only.

Are there industrial compost centres nearby me where I can take my capsules?

There are only a few centres across NZ. Go to: https://www.wasteminz.org.nz/sectorgroups/compost-nz/new-zealand-facilities-that-accept-compostable-packaging-and-foodserviceware/ to find out more. Or you can choose to use our Courier & Compost program.

Can I throw all my capsules into the courier bag for composting?

No. Only compostable capsules can be taken to the industrial composting centre. Please be considerate of the environment and the people sorting your returned capsules and return only compostable capsules in your courier bag.

Why have you not gone for home compostable capsules?

We would love to choose home compostable capsules but unfortunately we’re still waiting on technology to catch up. Currently there are home compostable capsules in market. The issue is they’re not airtight – which is why they can be composted at home. The air that gets in can make the coffee go stale, quicker. This affects the quality and taste of the coffee. And when you shorten the shelf life of a product, you raise the price even more. We wanted to strike a balance between good price, good quality and good for the environment. We reckon we’ve done that.

Are you ever going to introduce home compostable capsules?

Yes we are! Our packaging firm is working on a long shelf life version of the home compostable capsule right now. We’ve briefed them that we need the pour and the taste of the coffee to be amazing and that we need the shelf life to continue to be long enough that we don’t have to hike our prices just to be good to the environment. We’ll keep you posted in our blog (be sure to subscribe to hear when we make changes).

Why do compostable capsules cost more?

Our old capsule cases were made of plastic and aluminium which are cheap and ready to come by. These materials are cheap and air tight – making them a good packaging solution for food products like coffee. However, as we all know, they’re not great for the environment and take a very long time to degrade. Our new capsules are made of compostable composites. These composite materials are more expensive than the readily available plastic and aluminium. Technologists and package designers have been working hard to create a capsule that does everything a plastic capsule does without costing the earth.

Can I still buy plastic capsules?

Yes you can. We’ll continue to offer our customers choice.

Can I still use the Return & Recylce program for aluminium capsules?

No. Sorry, we are deleting the Return & Recylce program. We now only offer assistance reducing waste with the new compostable capsules.