When you are in the check out area;
Click on Show order summary
Put the code FIRST in the Promotion Code box.
The courier networks still working their way through the Level 3 volume spike. Most parcels are being delivered as normal however there are delays occurring.
No minimum order quantity.
Simply add the promotion code FIRST when you check out. Click here to see how to do it.
Free shipping starts when you purchase 120 capsules or more.
Choose any mix of blends or flavours. 120 capsules start from $63 for regular capsules and $78 for Compostables.
Free Shipping is automatically applied to your order when you check out.
Metro Areas: Auckland $5.00, North Island $5.50, South Island $7.50
Rural Delivery Areas: Auckland $7.50, North Island $9.50, South Island $11.00
Your order is packed immediately and dispatched on the next Courier Post pick up.
We'll email you as soon as your coffee is on its way.
For Auckland and Whangarei please allow one business day for delivery.
For North Island allow 1-2 business days.
For South Island it'll take up to three business days.
Allow an extra 1-3 days for Rural Delivery.
We monitor each delivery and will email you if there are any delays.
It's easy to keep up Up to date. Whether it's Coffee Reminders, Loyalty Tiers or the lastest news we'll make sure that you are well informed.
You can opt in or opt out each time that you shop.
Simply click the blue box highlighted below and make sure it has a tick in it.
Setting up Parcel Collect or sending a gift to a friend - it's easy to add a new address.
Click the drop down arrow in the first line of your shipping address.
Select "New Address" and add the details.
Your default address is at the bottom left of your account page
Select View Addresses
Then the big red Add A New Address button
Add your new address details
To be a truly worthwhile solution, it's important that our compostable capsules meet the globally accepted certification standards.
All components of our capsule are certified Biodegradable, Compostable (industrial composting) and Biobased by TUV Austria.
Our capsules comply with the OK BIOBASED and OK COMPOST certifications awarded by TÜV Austria / Vincotte as a finished product.
Our capsule is also Aluminium-free; Bisphenol A-free and all components meet all food safety regulations.
Our capsules are certified compostable by the Australian Bioplastics Association under Australian Standard 4736-2006.
Like all New Zealanders, we are working hard to understand the implications of our Prime Minister’s announcement on Monday.
The current facts are:
On this basis, and pending further advice, we are able to process all orders received.
Should circumstances change and we are not able to get your coffee collected by Courier Post, then we will refund your order in full.
Courier Post have advised us that they will do everything possible to keep New Zealand moving but will need to prioritise essential deliveries (blood, medical supplies, food & essential home items for example). They will do everything that they can to maintain service levels but do expect significant disruption.
Once your package enters the Courier Post network, please follow its progress using the tracking number sent to you with your shipping confirmation email.
We will respond to your requests for delivery updates. However, we will not be able to call Courier Post to investigate any delivery issues.
In placing your order, you understand the potential for delayed or non-delivery of your coffee. This may include your package not getting delivered until the end of the Level 4 Lockdown period.
To put it simply, we'll get your coffee on its way very quickly however once in Courier Post land your package will take as long as circumstances allow for it to arrive.
We are a proud small Kiwi business. We will do all that is required of us to meet the requirements of the Level 4 lockdown.
Together, we will beat this thing. We look forward to the resumption of our new-normal life in April.
Stay safe, be kind.
Patrick & Louise24th March 2020
Your coffee package may take a little longer to reach you. Our couriers are processing an unprecedented amount of packages.
No doubt’s. We’ve done a good job with the lock down and we should be proud. It’s time for Kiwi business to take the lead on our recovery. It's important that we shop local and support Kiwi business. Let’s get right behind them!