When you are in the check out area;
Click on Show order summary
Put the code FIRST in the Promotion Code box.
As at 5:00am 24th March 2020.
Courier Post have advised us that they will do everything possible to keep New Zealand moving but will need to prioritise essential deliveries (blood, medical supplies, food & essential home items for example). They will do everything that they can to maintain service levels but do expect significant disruption.
Once your package enters the Courier Post network, please follow its progress using the tracking number sent to you with your shipping confirmation email.
We will respond to your requests for delivery updates. However, we will not able to get call Courier Post to investigate any delivery issues.
In placing your order, you understand the potential for delayed or non-delivery of your coffee. This may include your package not getting delivered until the end of the Level 4 Lockdown period.
To put it simply, we will operate on a best efforts’ basis and in good faith as we have always done. All orders will be accepted and dispatched on a Buyer Beware basis.
No minimum order quantity.
Simply add the promotion code FIRST when you check out. Click here to see how to do it.
Grab this introductory offer while it lasts!
Live in greater Auckland? Here's a great offer for your next purchase.
Free shipping starts when you purchase 120 capsules or more.
Choose any mix of blends or flavours. 60 capsules start from around $30 for regular capsules and $39 for Compostables.
Free Shipping is automatically applied to your order when you check out.
Metro Areas: Auckland $5.00, North Island $5.50, South Island $7.50
Rural Delivery Areas: Auckland $7.50, North Island $9.50, South Island $11.00
Your order is packed immediately and dispatched on the next Courier Post pick up.
We'll email you as soon as your coffee is on its way.
For Auckland and Whangarei please allow one business day for delivery.
For North Island allow 1-2 business days.
For South Island it'll take up to three business days.
Allow an extra 1-3 days for Rural Delivery.
We monitor each delivery and will email you if there are any delays.
It's easy to keep up Up to date. Whether it's Coffee Reminders, Loyalty Tiers or the lastest news we'll make sure that you are well informed.
You can opt in or opt out each time that you shop.
Simply click the blue box highlighted below and make sure it has a tick in it.
Setting up Parcel Collect or sending a gift to a friend - it's easy to add a new address.
Click the drop down arrow in the first line of your shipping address.
Select "New Address" and add the details.
Your default address is at the bottom left of your account page
Select View Addresses
Then the big red Add A New Address button
Add your new address details
To be a truly worthwhile solution, it's important that our compostable capsules meet the globally accepted certification standards.
All components of our capsule are certified Biodegradable, Compostable (industrial composting) and Biobased by TUV Austria.
Our capsules comply with the OK BIOBASED and OK COMPOST certifications awarded by TÜV Austria / Vincotte as a finished product.
Our capsule is also Aluminium-free; Bisphenol A-free and all components meet all food safety regulations.
Our capsules are certified compostable by the Australian Bioplastics Association under Australian Standard 4736-2006.
Our new compostable capsules will be here on 1st October. You’ll have the choice of our regular plastic capsules or the new compostable pods. That means there’ll be a few changes to what your can do with your used capsules. Here’s what you need to know.
Very soon we’ll say thanks and goodbye to the Return & Recycle option for our plastic capsules. You’ll be able to buy recycle tickets for the regular plastic capsules right up to 1st October.
You’ll be able to send your used pods back right up to the end of the year. We’ll be happy to credit any outstanding courier tickets that you do not use before Return & Recycle ends.
If you have any questions during the change over period please drop us a line. Get in touch and you’ll have no worries. We’ll be able to help you straight away.
*** Decaf, Hot Chocolate and Caramel will not be available in the first release of compostable capsules. You will also no longer be able to recycle them. Please Contact Us and we’ll advise you what to do.
With compostable capsules you have a few options.
If you live in the Auckland area, then we recommend getting a Kitchen Caddy from We Compost. Take a big step in the right direction and divert your compostable household waste, like food scraps and coffee pods, away from landfill and into making something good for New Zealand.
If you live in a part of New Zealand that has industrial composting collection facilities, then you can drop your used pods into that system.
If you don’t, then Courier & Compost is the way to go.
Courier & Compost will work the same way as Return & Recycle. Simply buy a return courier ticket when you purchase your compostable pods, enjoy your coffee and send your pods back. Too easy!
The new system is a step ahead and very easy.
Here’s a really important point. We Compost accept our capsules because they are fully certified as compostable (you can see our certification here). We can’t be sure that other brands are certified so returns that have any mix of plastic, aluminium or other brand compostable pods will not be processed and will be sent to landfill. Sorry but them’s the rules in the composting game!
Courier & Compost tickets will cost the same as the current recycle tickets. It’s all based on where you live in New Zealand.
We collect them all up and send them to We Compost – Auckland’s leading compostable waste management company. They arrange for the pods to be correctly composted using industrial composting processes. The compost is then used in the forestry and agricultural sectors.
Read our blog Introducing We Compost for more details.
When you choose the new compostable capsules, you can enjoy your really good espresso coffee at home without any environmental concerns. It’s the next step forward towards the future goal of sustainable food packaging. The future is in our hands.