When you are in the check out area;
Click on Show order summary
Put the code FIRST in the Promotion Code box.
As at 5:00am 24th March 2020.
Courier Post have advised us that they will do everything possible to keep New Zealand moving but will need to prioritise essential deliveries (blood, medical supplies, food & essential home items for example). They will do everything that they can to maintain service levels but do expect significant disruption.
Once your package enters the Courier Post network, please follow its progress using the tracking number sent to you with your shipping confirmation email.
We will respond to your requests for delivery updates. However, we will not able to get call Courier Post to investigate any delivery issues.
In placing your order, you understand the potential for delayed or non-delivery of your coffee. This may include your package not getting delivered until the end of the Level 4 Lockdown period.
To put it simply, we will operate on a best efforts’ basis and in good faith as we have always done. All orders will be accepted and dispatched on a Buyer Beware basis.
No minimum order quantity.
Simply add the promotion code FIRST when you check out. Click here to see how to do it.
Grab this introductory offer while it lasts!
Live in greater Auckland? Here's a great offer for your next purchase.
Free shipping starts when you purchase 120 capsules or more.
Choose any mix of blends or flavours. 60 capsules start from around $30 for regular capsules and $39 for Compostables.
Free Shipping is automatically applied to your order when you check out.
Metro Areas: Auckland $5.00, North Island $5.50, South Island $7.50
Rural Delivery Areas: Auckland $7.50, North Island $9.50, South Island $11.00
Your order is packed immediately and dispatched on the next Courier Post pick up.
We'll email you as soon as your coffee is on its way.
For Auckland and Whangarei please allow one business day for delivery.
For North Island allow 1-2 business days.
For South Island it'll take up to three business days.
Allow an extra 1-3 days for Rural Delivery.
We monitor each delivery and will email you if there are any delays.
It's easy to keep up Up to date. Whether it's Coffee Reminders, Loyalty Tiers or the lastest news we'll make sure that you are well informed.
You can opt in or opt out each time that you shop.
Simply click the blue box highlighted below and make sure it has a tick in it.
Setting up Parcel Collect or sending a gift to a friend - it's easy to add a new address.
Click the drop down arrow in the first line of your shipping address.
Select "New Address" and add the details.
Your default address is at the bottom left of your account page
Select View Addresses
Then the big red Add A New Address button
Add your new address details
To be a truly worthwhile solution, it's important that our compostable capsules meet the globally accepted certification standards.
All components of our capsule are certified Biodegradable, Compostable (industrial composting) and Biobased by TUV Austria.
Our capsules comply with the OK BIOBASED and OK COMPOST certifications awarded by TÜV Austria / Vincotte as a finished product.
Our capsule is also Aluminium-free; Bisphenol A-free and all components meet all food safety regulations.
Our capsules are certified compostable by the Australian Bioplastics Association under Australian Standard 4736-2006.
The current Level 4 advice from MBIE is that non-essential businesses should close and there should be no online shopping of non-essential products. Coffee is not defined as an essential product.
Yesterday we submitted a request to MBIE to seek clarification of coffee as an essential item. We also requested permission to reopen - we are a home based business so can operate safely under Level 4 Lockdown.
We think they will say no to both. Coffee can be purchased at supermarkets so why clog up the courier networks with a non-essential item? Fair enough, we support that thinking.
That is why we will remain closed whilst they take the time to reply. They must be pretty busy!
We are doing the right thing. We will not put New Zealanders lives at risk by trying to find a reason to trade.
In these extraordinary times these are some very wise words to help guide us all:
"After any war, families, communities, if not countries remember those who sacrificed to help, and those who turned away and looked out only for their own interests. This year you get to choose your reputation for the rest of your life."
Stay home, stay safe.
Patrick and Louise
News reports overnight tell us that MBIE have decided to reduce online shopping to essential items only. We wholly support that decision and are closed.
The website remains open for viewing. You are welcome to make a purchase but please note that your order will not ship until we are allowed to resume business.
Please support our stance and our governments ability to make good decisions. To beat this thing we have to follow the rules. There are no workarounds or grey areas in life and death. It really is that serious.
Patrick & Louise
We hope that you and your family are safe and well prepared for the Level 4 lock down that starts at midnight tonight.
The Ministry of Business, Innovation and Employment (MBIE) is working with the government to decide if online retail can continue through the lock down period.
We have decided to shut Coffee Capsules 2U at 3:00pm today (Wednesday). We will stay closed until MBIE has had the time to make the right decision.
We may be shut for a few hours, we may be shut for the full lock down period. Who knows? What we do know is that this approach is absolutely the right thing to do for our country.
New Zealand, we will get through this. And when we do, Coffee Capsules 2U will be immediately ready to get back into it.
These extraordinary times are not about the survival of any individual business. Now is about the ongoing welfare of our nation. We implore all Kiwis to play their part to help make sure that this lockdown period is as short as possible. Stay home, stay safe, be kind.
Patrick & Louise
"We are doing further work on online ordering of non-food products for home delivery to see if this type of retail can be conducted safely. We will update advice on this once further decisions are made."
MBIE Deputy Chief Executive Paul Stocks